Frequently Asked Questions
Everything you need to know about your AHKAH shopping experience.
What materials are used in AHKAH jewelry?
We pride ourselves on using high-quality materials, primarily 18K gold and ethically sourced natural diamonds. Each piece is crafted with meticulous attention to detail to ensure lasting brilliance and durability.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email once your order has been dispatched.
What is your return and exchange policy?
We accept returns and exchanges on unworn items in their original packaging within 30 days of delivery. Please note that personalized or engraved pieces are final sale and cannot be returned.
How should I care for my AHKAH jewelry?
To maintain the shine of your jewelry, we recommend cleaning it gently with a soft cloth and avoiding contact with harsh chemicals, perfumes, or lotions. Store your pieces in their original box or a soft pouch to prevent scratching.
Do you offer professional repair services?
Yes, we offer repair services for all authentic AHKAH products. Depending on the nature of the repair and the age of the piece, fees may apply. Please contact our customer support team to initiate a repair request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For certain regions, we also offer flexible installment plans through Klarna or Afterpay.