Returns & Exchanges

At AHKAH, we want you to be completely satisfied with your purchase; therefore, we offer a 14-day return window for items in their original, unworn condition with all security tags attached. Please note that personalized or engraved jewelry pieces are considered final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Place the jewelry in its original AHKAH presentation box and secure it within the shipping carton along with all authenticity certificates.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to ensure a tracked and insured delivery.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, your refund will be processed to the original payment method within 7 to 10 business days.